Best Carpet Cleaner And Stain Remover: Genesis 950 FAQ

Genesis 950 Concentrate

1. What Is Genesis 950?

Genesis 950 is a surfactant based cleaner. A surfactant based cleaner works with water to make a stain water soluble. When a stain become water soluble, it can then be rinsed from the surface.

Genesis 950 is a green cleaner. It does not contain hazardous chemicals .

Genesis 950 is sold in concentrate form. This means you are getting straight, industrial strength cleaner. Being a concentrate, water needs to be added to dilute the solution. Being a concentrate means you get to choose how much cleaner you use based on your cleaning needs.

2. Does Genesis 950 Work?

Yes! Genesis 950 works better then other cleaners. It is the best way to remove pet stains and odors, clean carpets and clean your home. But of course we are going to say that! Right? Instead of asking us that, see what the reviewers have to say. These reviewers were not paid to review the product, they are not affiliated with Genesis 950 and they were not given instruction on what to clean. They were simply sent the product and then used it however they saw fit!

GENESIS 950 REVIEWS

3. Will Genesis 950 Remove Pet Stains And Odors?

Yes! Because Genesis 950 is a surfactant cleaner, mixing it with water activates it so that the stain can absorb the mixture of 950 and water. This absorption makes the stain water soluble. Once a stain has become water soluble, it can then be broken down. After the stain has been broken down, it can then rinsed clean from the area. In addition to removing the stain, Genesis 950 also removes the odor. It will kill any bacteria that has resulted from the stain. By killing the bacteria, it removes the odor. Other cleaners might contain chemicals which can discolor your carpet, cause illness to your pet or briefly mask the odor for a short period of time. Genesis 950 can clean all types of pet stains, including urine, feces, vomit, oils from fur that have rubbed onto furniture or walls and other associated pet stains. Genesis 950 can also remove pet odor in carpet and furniture.

4. Is Genesis 950 Safe?

Yes! Genesis 950 is a green, environmentally friendly product. It will not cause harm to you, your family, your pets or surfaces you are cleaning. There Federal Government has compiled a regulated lists of hazardous chemicals. When any chemical from this list is used in a cleaning product, they must be listed on the product label. Genesis 950 does NOT contain any hazardous chemicals on the list. It also has an extremely low VOC level - even in concentrate form. Most cleaners sold contain up to 90% water. This is because the chemical content is so high that they can not be sold as a concentrate. As a result, the only way such products can be sold is by watering them down to reduce the chemical content. In 2016 Best In Baby Biz included Genesis 950 on their list of top products and recommended it as a safe cleaner in homes with kids!

5. Where Can I Buy Genesis 950?

Genesis 950 is only available online (unless you live in the Northern Chicago area where guests are welcome to buy it from our office). There are 2 places online where Genesis 950 is available. It can be purchased directly from our secure site at genesis950.com. It can also be purchased on Amazon. For customers who do not like to order online, we can take orders direct at 847-244-3600. Online orders can only be processed to customers in the Continental United States. We can ship to Alaska & Hawaii, however free shipping is not included. To place and order from Alaska or Hawaii, please call us direct.

One Gallon orders placed directly through our website will include a free spray bottle. This offer is NOT valid on Amazon orders.

Spigots for 2.5 & 5 gallon cubes are available when ordering directly from our website. These spigots are NOT available on Amazon orders.

6. Where Can I Buy Genesis 950 Outside The USA?

In Canada, Genesis 950 can be ordered by calling 877-744-1113.

Unfortunately, Genesis 950 is not yet available in the UK or Australia. If you do wish to order from outside of the continental United States, we can process those orders, however shipping costs for such deliveries can easily run over $60.00 for one gallon. Shipping costs are based on customer addresses.

7. What Stores Carry Genesis 950?

At this time Genesis 950 is not available in any retail outlets.

8. Why Is Genesis 950 Not Sold In Stores?

Genesis 950 is not available in stores for a number of reasons. The primary reason is the nature of our company, Amerikal. Amerikal Products is one of the largest companies involved in the printing industry. Amerikal manufactures sustainable solutions for the printing industry. This includes chemistry used in printing packaging for food, pharmaceuticals and other consumable and non-consumable products. Chances are if you have any type of food product in your home, Amerikal had something to do with the chemistry used to package it. Whether it be in the design of the printing press or ensuring that the packaging is free of any toxins or chemicals used in the printing of the box or container. As a key player in this market, contributing to Fortune 500 companies, Amerikal had not previously been involved in retail sales. Our primary role is in the printing area, not consumer retail. But there are many other reasons Genesis 950 is not available in retail stores. Too often in retail stores, employees provide incorrect information on a product. With Genesis 950, it is very important water is used to activate the 950. If associates at stores were not there to explain this and the product was not used correctly, it would not work. We want to make sure that customers use the product correctly. We are also available to help customers use the product. Various stains call for different mixing ratios and treatment. We want customers to know they can reach us and we can help them use the product. If a stain is not lifting, we can work with customers to make sure they are using the correct ratio for the correct cleaning jobs.

9. Does Genesis 950 Have Any Money Back Guarantees?

No. Genesis 950 does not have any such guarantee. There are some other cleaning products available which can actually lock stains into the carpet. If such a product was used in the past, and it has locked the stain in, Genesis 950 can not reverse or be held accountable for damage done by the other product. Likewise, other products can also discolor or damage surfaces. Again, Genesis 950 can not restore damage done from another cleaning product. If something was used that discolored, rather then stained a surface, Genesis 950 can not restore the color. There is a huge difference between a stain and discoloration, and Genesis 950 can not repair the latter.

Genesis 950 does work, and we will stand behind that. In the event, it is not working as expected, call us directly at 847-244-3600. Chances are if Genesis 950 is not working for you, it is not being used correctly. We can help! Typically, if a customer calls us with a problem, we can tell exactly what the issue is based on the problem. Common mistakes are using the wrong mixing ratio for a task, not letting the solution soak in before rinsing, and not rinsing. 99.9% of the time, we can provide suggestions to ensure the product works and we will follow you through the process. We treat customers exactly the way we would expect to be treated if we had an issue. We do everything we can to ensure our customers are happy, satisfied and pleased with the results. We work with customers! We would NEVER neglect a customer with questions or concerns.

10. What Will Genesis 950 Clean?

Genesis 950 can be used to remove any water soluble stain. It will clean pet stains, carpeting, grease, oil, tar, food, pasta, wine, kool-aid, play dough, make up, ink, dye, wax, glue and so much more. We are always hearing new and exciting stains that have been removed by customers. Genesis 950 can be used on virtually any surface. Carpet, clothing, upholstery, furniture, tile, concrete, linoleum, asphalt, aluminum, stainless steel, fiberglass, finished and painted wood, walls, stone, leather, microfiber and more. The only surface that it is not advisable to use Genesis 950 on is untreated or unfinished wood. This is because untreated wood will absorb the moisture and it may cause warping or expansion.

11. How Much Is Shipping?

Whether your order on our online store, through Amazon or by phone, shipping is free. There is no additional shipping cost. However if you do live outside of the continental US, shipping rates are applied based on your postal codes for the delivery address.

12. How Is Genesis 950 Shipped?

Genesis 950 is shipped through UPS. Orders generally arrive between 2 - 5 business days. All orders ship Monday through Friday. UPS pickup from our location is approximately 3:30 Pm CST. All orders received before 3:30 PM ship the day they are received. Any orders received after 3:30 PM will ship the following business day. Orders received after 3:30 PM on Friday, and any orders received Saturday or Sunday will ship the following Monday.

We do have the ability to ship using FedEx in the event that is the method of shipping your prefer. If UPS is desired, please place this order directly by phone at 847-244-3600. FedEx shipping will most likely require additional shipping charges.

Next day, Overnight and 2nd Day orders can be placed by calling directly at 847-244-3600. These shipping options require additional charges based on current UPS pricing based on the destination postal code. Please note that these costs are often ridiculously high!

13. What Are Customers Saying? (We copied & pasted & did not edit or alter these in any way!)

"Your product is AMAZING!!! I bought a 1 gallon container and took it to my daughters house to help her clean her "room of shame". Dog stains everywhere and nicotine on the walls. Her kitchen was badly greased and nicotine on the white cupboards. Used Genesis 950 with a commercial carpet shampooer and was floored as to how well the carpets were cleaned." - Jennifer

"Omg!!!! This formula saved us from having to replace the carpet!! Pure awesomeness!!! Thank you!!" - Christy

"I have finally found my miracle! I have 7 dogs I have rescued throughout the past few years and the pet smell has been a huge issue. A couple of them have had accidents due to issues they have so the odor has been a battle. It was to the point that when we walked in the door there was NO doubt that we had pets.

I was skeptical because I have tried soooooo many products that promised they could combat the odor. ummmm...Not so much. Genesis 950 delivered on what they said. After thoroughly shampooing my carpet with it, I can come into my house and would never know there were 7 dogs running around. THERE IS NO MORE ODOR! You have no idea how happy I am. I have gone through this for years. I wish I had found you sooner. I now feel comfortable laying down on my carpet to play with my pets and not wonder what I'm laying on. You have gained a loyal customer for life. I only ordered the gallon size just to see if it would work. My next purchase will be the 5 gallon. I am never going to be without it again. THANK YOU!" - Liz

"I can not BELIEVE this product It is by far the best carpet cleaner I have ever used ...it got out pet stains that I thought would never come out...I.m just ecstatic about how good this stuff is....thank you thank you thank you. It got stains out of the bedroom carpet that was here when we bought the house 7 years ago, I can't say enough about this product. I can hardly wait to try it on other things." - Dennis

"I'm AMAZED!!!! I got my gallon and spray bottle yesterday, so before bed I tested out the Genesis 950 using the Rug Dr machine on my bedroom carpet because my bedroom carpet was (note: was) SO stained and smelly from my puppy peeing (she has kidney disease so she always has to go....we now take her out to pee every half hour!!) the smell has literally kept me up night after night and I've even sle...pt out on the couch because of it and I've been panicking because I don't want friends and family visiting with the way the carpets are and I've tried everything! So, I did just the bedroom last night, it's dry this morning...no smell and no stains and it looks brand new again. You guys really have no idea how much this has helped my husband and I! I will be doing the rest of my apartment today and taking before and after photos which I wish I did with my bedroom carpet! Thank you guys SO much! My mind is blown by this stuff. I've never been happier with a product and it was absolutely worth the money! I will be buying more! :D" - Erica

"i purchased a gallon of genesis 950 from your web site. i have to say i am blown away. a friend of mine had carpet so dirty from work boots and stains from i dont know what, that i thought nothing would help. i used genesis 950 and and a rug doctor machine, and it looks like brand new carpet." - Anna

"put me on your payroll!! i will be singing your praises for a long time. 7 year old carpet in childrens room came amazingly clean as did my car seats and furniture. this is the best thing since sliced bread. super fast delivery. i read somewhere that this may be carried in home depot. any updates on that? we are raising five grandchildren ages 6-11, (yes thats right 6-11) so we will be using a lot of genesis 950! I know how upsetting it is to have nice furniture that you have to keep covered because of the stains. I want others to feel the excitement of not having to do that anymore. thanks again." - Virginia

"this has got to be the best carpet cleaner I have ever used... pet stains gone.unbelievable...food stains gone..coffee stains gone...unreal the best thank you ...thank you" - Denny

"This stuff is awesome! no more stains and smells and I have tried everything... from vinegar to tide to water to that stuff from home depot. Genesis 950 is all you need! Thanks for a great product!" - Janet

"Just used my Genesis to remove all signs that the Bernese Mt Dog had not made it outside in time . . . what a great product. This is truly an amazing product. . .Sophie the dog has met her match. It took lipstick out of a plush carpet like magic." - Libby